Year : 2014
Number of Pages : 42
leaves
Adviser : Prof. Glen A.
Imbang
Executive Summary
Sofgen
has recently completed an Avaloq banking system upgrade and replatforming
project for Bank XYZ. The scope of this post project evaluation study is to
understand whether the projects' management were effective, achieved its
objectives, and the outcomes had an impact. This post project evaluation is a
collection, record and information organization of results. This shall contain
a report of short-term and immediate results from project artifacts gathered
and questionnaires prepared. This shall demonstrate the effectiveness,
efficiency and proper use of organizational resources (i.e. financial, human,
etc.) recognize actual changes and progress made, identify areas that were
successful and those that need further improvement and finally, validate for
project members and stakeholders that desired outcomes have indeed been
achieved. The author postulates that project success be measured not only
against the traditional triple constraint of cost, time and scope, and
recommends that objectives realization, and project team satisfaction with
project management be considered as well. Recurring and key technology
management issues on technology requirements gathering, resource availability
and staff turnover, and project structure and organizational culture were
identified and discussed. The author then recommends process improvements for
future projects of Sofgen by providing a forensic review. These steps or
process improvements are not prescriptive but rather indicative. At the end of
the day, the company's management will dictate which steps will coincide with
their strategy and which will help the company become more competitive and sustainable.
Finally, recommendations for future research such as post-project evaluation
after a longer time frame and business impact analysis and return-on-investment
study was given.
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