Knowledge management good practices for technology startups / James F. Cañaveral

Year : 2014

Number of Pages : 56 leaves

Adviser : Dr. Serafin D. Talisayon

Executive Summary

Knowledge management (KM) as defined by Carla O' Dell and C. Jackson Grayson, Jr. is about getting the right knowledge to the right people at the right time. The typical knowledge management process involves capturing, organizing, storing, distributing and sharing knowledge (Hylton, Smaller-sized Companies Also Need Knowledge Management). Although large companies generally undertake the process and practice of managing knowledge, KM is equally beneficial to smaller companies as well, even for startups. However, startups are reluctant to implement KM in their organizations believing that KM is meant only for large organizations. And even if a technology startup believes that KM is beneficial, some still believe that a formal KM is not necessary as long as they can communicate well with anyone and use online storage facilities to store data. Implementing KM in an organization involves issues. To somewhat address those concerns, this project report is written with the following objectives : To assess the need for KM of technology startups To suggest KM good practices that can be followed by a technology startup and to improve its state of business and achieve success and To provide a framework for knowledge management including those related to marketing plan, business plan and financial analysis.