Company XYZ as a future center of excellence in test automation through technology audit and scenario building / Mark Nicholas D. Angeles

Year : 2012

Number of Pages : 69 leaves

Adviser : Prof. Glen A. Imbang

Executive Summary

Company XYZ has over 500 employees and has been in the Philippines for over 20 years and is the pioneer in offshore development and maintenance. Some of the Company XYZ Philippines certifications are ISO-9001 : 2000, CMMI Level 3, ISO 27001 : 2005. In order for the company to expand its current market, create new opportunities and acquire new skills, it has to develop certain capabilities. Company XYZ QA test automation capability has been steadily growing and improving up to the point where they can be a Center of Excellence. Establishing a Center of Excellence (COE) in Test Automation will incur workforce and budget. The purpose of the study is to develop a strategy in establishing a COE for test automation using technology audit and scenario building. The study aimed to identify the objectives of Company XYZ towards establishment of the center of excellence in test automation. It tried to define the current technological capability of Company XYZ QA through Technology Audit. It also analyzed the current and future situation of the organization through Scenario Building and provided recommendation and priorities for strategic planning on how to fulfill the establishment of the center for excellence in test automation. Based from the result of the technology audit, Company XYZ QA has an overall total of 3.5 which is between good and average. It means that the company adheres to more than half of the description set out in the elements and follows them most of the time. After scenarios were generated, the study was able to determine the following priorities for Strategic Planning which are stated below : Management Support including Budget and Priority Setting Know what the company currently has (benchmark) in terms of resources and capability then make decisions from there Give emphasis to technology's role to the company as a whole and not just for the QA capability through designation of technology gatekeepers and or chief technology officer Improve the capability of the current resources by strengthening technical skills through trainings and hands-on experience Hire or train future test automation architects and manage tacit knowledge through documentation and knowledge transfers Improve domain knowledge and conduct feasibility studies on expanding current domains being served Make use of the current QA laboratory for training, research and development.